FAQs

General Information

  • A property management company handles the day-to-day operations of rental properties, including maintenance, tenant relations, and rent collection.

  • We manage a variety of properties including residential homes, apartments, condos, and commercial properties.

Services

  • Our services include property marketing, tenant screening, rent collection, maintenance and repairs, property inspections, and financial reporting.

  • Tenants can submit maintenance requests through our online portal, and we ensure timely responses and repairs through our network of trusted contractors.

  • Yes, we offer 24/7 emergency maintenance services to handle urgent issues that arise outside of normal business hours.

Tenant Relations

  • We conduct comprehensive background checks including credit history, rental history, employment verification, and criminal background checks.

  • Tenant complaints can be submitted through our online portal or directly to our office. We address all complaints promptly and work to resolve issues efficiently.

Financials

  • Rent can be paid online through our tenant portal, by mail, or in person at our office.

  • Our fees vary depending on the type and number of properties managed. Contact us for a detailed quote.

  • Yes, we provide monthly and annual financial reports detailing income, expenses, and profit/loss statements.

Leasing

  • We use a combination of online listings, social media, and local advertising to ensure maximum exposure for vacant properties.

  • We conduct a thorough market analysis to determine competitive rental rates based on the property’s location, condition, and amenities.

Owner Relations

  • We conduct regular inspections every six months, as well as move-in and move-out inspections to ensure the property is maintained in good condition.

  • We provide regular updates via email and our online portal, and we are always available for phone consultations to discuss any concerns.

Legal and Compliance

  • We follow all legal procedures for evictions, starting with serving notice to the tenant and, if necessary, proceeding with court action to recover the property.

  • Yes, we stay up-to-date with all local, state, and federal regulations to ensure full compliance in all our property management practices.

Getting Started

  • Contact us via phone or email to schedule a consultation. We’ll discuss your property management needs and create a customized management plan.

  • We’ll need a copy of your property’s keys, a list of any existing maintenance issues, tenant contact information (if applicable), and any relevant documents such as leases or property deeds.